Contact us – Marco Moretti

Contact us

Welcome to our Contact page. We are always delighted to hear from our clients and partners. Whether you have a question, a comment, a suggestion, or an issue — we are here to help. Here is how you can reach us:

Email: For any general enquiry: contact@marcomoretti.com
For customer service: contact@marcomoretti.com
For partnerships and collaborations: collabs@marcomoretti.shop

Social Media: Follow us on social media for the latest news, special offers, and more:

TikTok: Marco Moretti
Instagram: Marco Moretti

Customer Service: Our customer service team is available to answer all your questions and resolve any issues. We aim to respond to all emails within 24 business hours.

Frequently Asked Questions (FAQ): Before reaching out, you are welcome to visit our FAQ page where you will find answers to the most common questions.

Thank you for your interest in Marco Moretti — we look forward to being of assistance.

Warm regards,
The Marco Moretti Team

FAQ - Frequently asked questions

Do the frames from the "ORIGINAL" collection suit all face shapes?

The ORIGINAL collection has been designed to adapt naturally to the majority of face shapes.

Our frames are drawn with balanced lines — neither too thin nor too bold — to offer a harmonious result across different face types.

Proportions are at the heart of our work at the Maison: lens width, frame height, temple curve… every detail matters.

Of course, every face is unique. That is why we include a size guide on every product page to help you find the right fit.

Since 1964, our priority has remained the same: to create eyewear that enhances the gaze without transforming it.

Does the "BUY 1 PAIR, GET 1 FREE" offer really work?

Yes, the offer applies whenever you order. Simply add a minimum of two pairs to your cart and the offer is applied automatically.

The offer also stacks for 4, 6, 8, 10, or 12 pairs. Take full advantage!

Are the lenses polarised or prescription?

No, these are non-prescription gradient sun lenses, with UV400 protection against harmful rays.

What material are the frames made from?

The frames are made from premium-grade acetate, known for its strength and lightweight feel.

Are the frames comfortable for everyday wear?

Yes, the frames from the "ORIGINAL" collection are ultra-lightweight and flexible, designed for extended wear throughout the day.

What occasions can they be worn for?

These glasses are perfect for the beach, a city stroll, a rooftop, or a summer evening. Their mixed and elegant style makes them wonderfully versatile.

What is the delivery and return policy?

Delivery is free, and returns are accepted within 14 days of receipt. Our customer service team is available for any questions.

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